As millions of workers around the world start working from home for the first time due to the COVID – 19 Pademic few know what to expect. They only know the image peddled by all those “Work from home!” ads littering the Internet. This is a terrain well known by freelancers who run and own online businesses. They are commonly known as digital nomads it is a lifestyle, it comes with plenty of hidden challenges those fancy ads fail to mention.
Managers and executives don’t put “tiresome” workplace policies like dress codes and standard working hours in place because they like to vex their workers. Instead, these policies help employees work efficiently and keep companies profitable. And that work-from-home rhetoric creates misconceptions about what working from home is really like — misconceptions that contribute to poorer performance among many employees. All employers and employees must be aware of these risks and challenges. The better you recognize them, the easier it is to mitigate them and succeed as a remote worker or small-business owner.
Challenges of Working From Home and How to Overcome Them
1. Managing Your Own Schedule & Time
Sounds appealing, right? No more setting the alarm for 6am. No more sitting in your cubicle all day, your only escape a measly hour for lunch. You can set your own hours and work when you feel like it. Freedom is yours!
Except it doesn’t work that way.
The concept of “normal business hours” remains in use all across the globe because your business is in an economic ecosystem. When you have set hours, you know when you’re supposed to work and when you’re free to pursue other interests or spend time with your family. You can make plans days, weeks, or months in advance because you know when you’re going to be working. Without that structure, many at-home workers find themselves in big trouble. They sleep in, they procrastinate, and they tell themselves they’ll knock it out later on. Suddenly, they look at the clock and realize their kids come home from school soon — and they didn’t do what they’d intended to do. That leaves them with a choice: work through the evening or just procrastinate further. Many conventional employees complain about the structure of a regular schedule. But it actually serves them far better than they realize.
How to Avoid Time Management Doom
Set your workdays and hours and stick to them. In most cases, that either means maintaining regular business hours or basing your work hours on the schedule maintained by your spouse or kids. Not only does a conventional schedule make you more productive, it allows you to spend time with the people you care about.
For example, work from around 7:30 am to 12:30 pm, then break for 90 minutes or so for a workout and lunch. You then return to work from around 2 pm to 6 pm. On Saturday mornings, you work for two or three hours as well.
But if you do decide to stick with the tried-and-true 9-to-5, you still reap significant work-at-home benefits. You don’t have to commute to work, so you can sleep in later. Moreover, if you need to run any important errands like doctor’s appointments, you don’t have to request permission.
2. Blurred Line Between Personal & Professional Life
On the other side of the coin, when you work from home, you no longer have a clear geographic division between workspace and personal space. Ideally, your home is a place of relaxation, safety, and security. It’s a place where you subconsciously slip into a calm, easygoing state of mind, putting the stresses of the workday behind you. Working from home punches a hole right through that neat mental division. Many who are working from home complain they feel like they’re never off the job. They always feel a compulsion to check email or get “just one last thing done.” In other words, they have a hard time turning off and relaxing. Ever.
How to Avoid Blurred Work-Life Doom
You must set aside a physical space for working, separate from the rest of your home. For many, that means home office with a door that locks and a huge warning sign never to interrupt when the door’s closed. It takes a while, but the family eventually learns to respect the rules. They eventually stop showing up at your workplace to interrupt unnecessarily, when working from home set expectations with spouse and children not to disturb unless the world is ending. (It’s not, by the way, even if the pandemic makes it feel otherwise.) invested in a pair of outstanding noise-cancelling headphones which block out family noise and keep you firmly entrenched in your work. If you have a spare bedroom, library, den, formal dining room, or other room in your home that sees infrequent use, consider converting it to a home office, even if only temporarily. If possible, close the doors while you work and hang a “Do Not Disturb” sign. Ultimately, the clearer the boundaries you draw — both in space and time — between your work life and personal life, the better you can keep the two comfortably distinct.
Even if you decide on a set schedule and have a dedicated space to work, actually staying productive during your working hours can prove challenging if you’re working from home. Surrounded by your personal belongings and reminders of chores, it’s hard to focus. Distractions like your TV, books, and the laundry start calling to you. Despite planning to work until 12:30 before breaking for lunch, you find an excuse to break early. If your spouse or children also happen to be home, they don’t hesitate to interrupt you at every opportunity.
How to Avoid Distraction Doom
Physically removing yourself into a separate home office helps. But also make sure you remove distractions from your work area. With no TV or books around, you succumb to them less easily.
Noise-canceling headphones can help you avoid auditory distractions, such as your kids playing or your spouse watching your favorite show.
Set rules with your family not to disturb you while you’re working. Tell them to behave as though you were at the office.
Then read widely on how to work online because it makes a far more significant challenge than most office workers assume.
4. Reduced Supervision & Direction
Employees love to gripe about their bosses. But bosses serve a crucial purpose, providing direction and supervision. They not only tell you what you need to do, but they give you feedback about your progress on it. When you work from home, you tend to get less supervision and direction. Your boss (or clients, as the case may be) typically doesn’t give you as much guidance — guidance many employees desperately need to stay on track.
How to Avoid Directionless Doom
If you work for an employer, remain in close communication with your supervisor. Ask them which projects you should prioritize and when they expect you to reach each milestone.
At least once each week, connect with them to discuss your progress, your challenges, and any ideas to address those challenges. Keep them in the loop so they can provide better feedback and direction.
Start with setting broad weekly goals. Then every morning, set three high-priority tasks. You can cycle in smaller tasks like keeping up with email as you get a free five minutes but keep your eye on the larger high-impact tasks.
All of these help you answer that most critical of questions: What’s the most important work I can do today?
5. Communication & Coordination Challenges
It’s hard enough to hold productive in-person meetings to coordinate different team members’ efforts to remain aligned. When everyone works from home, it becomes all the harder to stay on the same page. Human beings rely on nonverbal communication when they speak. But emails, phone calls, and even video calls remove much of the nuance from how we communicate. Just think back to the last time someone misinterpreted an email or text message you sent for a quick example. This problem is so inherent in virtual businesses that an entire industry has sprung up to solve it. Team collaboration tools exist specifically to make it easier for companies to stay in touch and stay organized. Zoom and other platforms are now popular choices for companies to stay in touch using video conferencing.
How to Avoid Communication Doom
If you’re a boss or supervisor, schedule weekly phone or videoconference meetings with your most important teams. Check each team member’s progress toward their previously agreed-upon deliverables and goals. At the end of each session, set new deliverables and objectives for each individual. Ask each responsible team member to repeat these back to make sure they fully understand them.
Team members should similarly confirm their priorities and tasks with their boss or supervisor and colleagues before setting off to complete them. Virtual communication leaves too much room for ambiguity, so verify assignments at the end of any call, conference, or email.
For daily communication, use collaboration tools like recording online meetings to keep track of all communications and ensure all team members remain in the loop using the same platform. These allow for tracked communication threads between two or more people, assignments, file sharing, private messages, and more, replacing email for more consolidated quick communication with no lost messages, spam, or nonwork distractions.
6. Unclear Performance Metrics
By what standards does your boss — even if that’s you — measure your job performance?
Mediocre managers often fail to track clear metrics for their team’s performance. In extreme cases, supervisors simply keep an eye on how long their workers physically sit at their desks. When workers work from home, managers can’t see if they’re physically at their desks. While sitting behind a desk doesn’t qualify as work, lazy managers often let lazy workers skate by as long as they show up to work on time and put in a minimum effort to get a little work done. None of that flies with working from home. Managers and workers alike need to get crystal clear on precisely what constitutes success for every single team member. Regardless of their position, every employee should have at least one key performance indicator (KPI) that reflects how well they’re doing their job.
For customer service reps, for example, these KPIs could include customer feedback ratings to indicate the quality of their service and the total number of customers served to indicate the quantity.
How to Avoid Performance Measurement Doom
If you manage a team, think long and hard about how to measure each of your direct reports’ performances. If you work for a company, ask your manager directly: “What metrics will you use to measure my performance, and what are your expectations?”
If your manager doesn’t provide a clear answer, ask them to think about it and get back to you. Without clear expectations and KPIs, neither you nor your employer can know how you perform. And without that knowledge, your job security becomes a matter of whim since you can’t point to hard evidence of your performance.
7. Social Isolation
Sitting at home by yourself all day takes a toll. Humans are social animals. They need interaction with other people. Without a watercooler to swap jokes, stories, and shop talk around occasionally, telecommuters can get lonely. Videoconferencing helps — a little. But it’s not the same as face-to-face interaction. If you don’t get social interaction at work, you need to get it elsewhere.
How to Avoid Social Isolation Doom
It helps to simply anticipate this challenge and plan for social interaction outside of work. Normally, that means meeting up with nearby friends or colleagues for lunch, taking classes at the gym, or making dinner or happy hour plans. Amid the COVID-19 pandemic, it means video calls with friends and family or meeting privately with a friend or two. Consider walks, hikes, or other solo outdoor activities, which offer plenty of ventilation.
8. The “Work in Your PJs” Trap
Your clothes impact not only how others see you, but how you see yourself and how you think and behave. Even athletic clothes are better than your pyjamas, however. People love the thought of pyjama work, but in reality, it’s a terrible idea. Pyjamas and sleep are strongly connected in most people’s minds. Classical conditioning that people perform work tasks better when wearing clothes with “symbolic meaning.” For example, doctors did better work while wearing lab coats. It’s also hard to feel clean and fresh in the pyjamas you slept in the night before. Hygienic benefits aside, showering and feeling clean improves most people’s professionalism and performance.
How to Avoid Dress Code Doom
While you should keep professional clothes in your wardrobe for meetings with clients and vendors, you don’t have to sit at home in a suit all day. You do, however, need a work routine that includes real clothes. Pick out some clothes to work from home in and never worry about what to wear to work again.
9. Failing to Run Your Business Like a Business
If you’re working for yourself and think you can disregard administrative work, think again. You’ll probably end up doing more mundane administrative work than you ever did at your old day job.
Ignoring business basics, like paying your bills, preparing your taxes, and invoicing clients is a surefire way to not only ruin your business. Traditional jobs tend to come with paperwork, such as work reports, timesheets, travel expense reports, and accounts payable requests for freelancers and vendors. Still, each individual worker’s administrative work pales in comparison to the total amount needed to run a business. Beyond administrative work, businesses need systems in place to streamline all repetitive tasks. Otherwise, entrepreneurs spend all their working time on mundane work that doesn’t actually generate revenue and quickly go out of business.
How to Avoid Mismanagement Doom
Schedule a certain amount of time each day for administrative tasks. Pay your bills, invoice your clients, order your office supplies, and process your mail during this time. Do it every day at the same time so it becomes part of your routine.
Also, set aside at least a few hours of every week for working on your business itself. That could mean hiring and managing virtual assistants, automating your bookkeeping.
10. Motivation & Long-Term Vision
When you’re not surrounded by the career-driven energy of ambitious colleagues every day, it’s all too easy to slip into a rut. Working from home you often get comfortable, earning enough money to get by and losing sight of your long-term career goals. You don’t walk by the corner office every day, don’t chat with co-workers about the new promotion available, and lose sight of all the reminders they could do more challenging and rewarding work. Not everyone feels driven to advance their career. When you never leave your house, even those with an inner fire often feel it dim quickly.
How to Avoid Motivation Doom
Write out your long term financial and career goals. At least once a quarter, ask your boss about advancement opportunities within your company. You can also listen to motivational materials (or read the print versions) or attend motivational events and conferences. And most important of all, continue networking in your industry.
11. Failing to Network
Working from home, whether as an entrepreneur or telecommuting employee, makes it easy to disappear into your own little cocoon. Yes, trade shows and industry events can be tedious. And during the COVID-19 pandemic, most are cancelling or postponing or going 100% virtual this year. Yet networking remains an essential way to stay relevant for employees and small-business owners alike. If you don’t budget time and money for trade shows, professional association memberships, masterminds, and other industry groups, you lose touch with those holding the power to make your career or business success. Stay involved in your professional community, stay relevant, and stay top-of-mind so no one forgets who you are. Participate in industry-specific social media groups. Email or reach out through social media to contacts in your industry you haven’t spoken to for a while. Whatever you do, don’t let your relationships grow rusty, despite the physical social distance.After all, more people find jobs through their personal networks than any other channel.
How to Avoid Networking Doom
Go to at least two trade shows per year and spend 20 to 30 minutes each day keeping up with your industry. Program your newsreader to send you industry news and blog posts. You can also volunteer for professional association committees and projects. Follow networking best proactices no matter the discomfort. It takes effort, but clients are impressed by knowledge and commitment, which means more business for you.
Working from home comes with a slew of benefits, from ditching the daily commute to a more flexible work schedule to being able to live and work anywhere in the world. But don’t believe the hype — it still requires work, and with every benefit comes a challenge. That goes doubly for workers whose industries haven’t widely adopted virtual business models but were forced to during the COVID-19 outbreak. Without the structure imposed by a traditional workplace, you need to create your own structure and routines. If you want the freedom to work from anywhere, be prepared for additional responsibilities too.
What are the biggest challenges you face daily as a remote worker or self-employed business owner? What strategies and routines do you implement to stay productive and effective? Talk to us and let’s brainstorm. Together we shall overcome.